1. Entry & Eligibility

• Entrants must be 18+ years old and reside in the UK (unless stated otherwise).
• Each competition has a set number of entries, and all ticket sales are final unless eligible for a refund.
• Entry requires purchasing a ticket and answering a skill-based question (if applicable).

2. Winner Selection & Prize Delivery

• Winners are chosen via the website’s built-in lotto-style system for fairness.
• Prizes are sent to the winner’s registered address or arranged for collection.
• If a winner fails to claim a prize within 14 days, the competition may be redrawn.

3. Refund & Cancellation Policy

• Refunds are only available for long-term raffles before the draw takes place.
• Instant win, live draw, and closed raffle entries are non-refundable.
• In case of event cancellation, affected entrants will receive a full refund or alternative compensation.

4. Account & Fair Play

• Users must provide accurate information when registering an account.
• Any attempts at fraud, duplicate entries, or abuse of the system may result in account suspension.
• Steel Town Competitions reserves the right to void entries or disqualify participants if misconduct is detected.

5. Liability & Disclaimers

• Steel Town Competitions is not responsible for lost, delayed, or incomplete entries due to technical issues.
• By entering, participants agree that prizes are awarded as described, with no cash alternative unless stated.
• The company reserves the right to modify or cancel competitions if necessary.